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Client-Focus: The MBSI Advantage

MBSI is a client-focused company with a unique hybrid team approach. We are passionate about providing more than just excellent customer service. We go "the extra mile" to ensure client satisfaction.

Our clients benefit from the economies of scale created by our expertise and size, while profiting from the individual attention provided by a dedicated billing team. With teams as our foundation, MBSI’s organizational structure is designed to facilitate a personalized approach for each practice. Our unique hybrid team approach allows MBSI to operate efficiently while offering its clients superior performance and tailor its services to client-specific requirements.

Each MBSI client is assigned a dedicated team of professionals that focus their skills on your site. By becoming an extension of your practice, your team gains detailed knowledge of your site-specific needs. This allows MBSI to be proactive and anticipate your future needs. As a result, our hybrid team approach expands beyond the implementation of optimal billing procedures to encompass provider education, practice management reporting, and reimbursement strategies. All teams are supported by a Regional Manager and Regional Coding Supervisor.

MBSI teams offer the following services:

  • Personalized clinical coding and documentation feedback
  • HIPAA-compliant billing procedures and processes
  • Close monitoring of contractual payments
  • In-depth understanding of client-specific problem payers
  • Dedicated resources for resolution of problem payer issues
  • Development of close liaisons with all of your third party payers
  • Up-to-the-minute information on legislative issues
  • Frequent communication to update the Medical Director or Reimbursement Director on developments that may impact reimbursement

Mark Spiro Photo

"MBSI devotes the manpower and technology to really go after the difficult to collect dollars. Everyone at MBSI shares a customer-centric attitude. When working with MBSI employees, you get the sense that they are truly motivated and enjoy working to help their clients. As Chief Operating Officer of California Emergency Physicians, I have seen how MBSI is dedicated to doing the best job possible for their clients."

- Mark Spiro, MD