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Services: Billing

Due to MBSI's broad billing experience, we optimize collections while also ensuring compliance to federal, state and coding rules and regulations. Our extensive collection experience enables us to maximize reimbursement recovery. Our hybrid team approach allows us to provide excellent customer service.

Successful Collection of the Hardest-to-Collect Dollars

Our highly-skilled staff of expert medical coders and billing professionals is trained to procure maximum reimbursement. We appeal claims unjustly denied or down-coded. Our software has built-in features that allow monitoring of contractual arrangements and compliance with agreed-upon payment terms. MBSI utilizes a dedicated team to dispute inappropriate payment practices by payers applying all state regulations. Additionally, MBSI prides itself on complete AR follow-through and the collection of hard-to-collect reimbursement dollars.

Dedication to Account Resolution

Our experience has shown that the best collection results are achieved through diligent patient contact and thorough insurance follow-up. Our teams face challenges such as: patients who cannot pay in full, patients who are still faced with their illness or injuries, and payers who are confused by the medical billing process. As an extension of the care provided by your practice, we focus collection efforts on patient education and assistance with regard to billing arrangements and insurance carrier responsibilities.

Superior Billing Services

We offer our hospital clients an array of billing scenarios to meet their practice’s needs:

  • Processing and coding for CPT and ICD-9-CM physicians and hospitals
  • Review of facility charges such as pharmaceuticals and supplies
  • Custom electronic claim submissions to counties for state EMS funds

Customer Service

We have a convenient 800 telephone number that is staffed with experienced customer service representatives to assist our patients with questions or to make payments.

  • On-line payment portals for patient payments
  • Customer Service Call Center

On-Line Payments

MBSI offers a secure on-line payment portal.

Michael Sequeira Photo

"In the past, I worked with several other billing companies. MBSI's superior customer service and innovative analytical reporting resources distinguish them from the rest of the industry. My billing team is familiar with specific issues of each site, allowing them to make a real impact on my practice. By working well with EMS funds and providing me with regular reports on missing charges and charting deficiencies, MBSI helped us pull out of deficit situations at several locations."

- Michael Sequeira, MD